Cookies Policy | M99 Casino

1. What are cookies?

Cookies are small text files or similar data files that may be placed on your computer, mobile device, tablet or other internet-connected device when you visit a website. They allow a website to recognise a device, remember certain information and support particular functions. Cookies do not normally contain information that directly identifies you by name. Depending on how they are used, however, cookie information may be linked with other information held about an account or visit.

M99 Casino may also use technologies that perform a similar role to cookies. These may include pixels, tags, local storage, software development tools, device identifiers and information collected through your browser. In this policy, the term “cookies” includes cookies and these similar technologies unless the context indicates otherwise.

Cookies may be set by M99 Casino or by third parties that provide services used on the website. First-party cookies are placed by the website you are visiting. Third-party cookies may be placed by another service that supports functions such as security, analytics, content delivery or advertising. The availability and use of particular cookies may change as the website and its services are updated.

Why cookies are used

To make the website function correctly and provide requested features.
To remember selected preferences and information entered during a visit.
To help protect accounts, transactions and the website from misuse or suspicious activity.
To understand how visitors use the website and identify areas for improvement.
To support relevant communications, marketing or promotional measurement where permitted.
To maintain the stability, performance and security of online services.

2. Types of cookies we may use

Strictly necessary cookies

Strictly necessary cookies support the basic operation of the website. They may enable navigation, secure sign-in areas, account functions, session management, fraud prevention and other services you request. Without these cookies, some parts of the website may not operate properly. These cookies are generally used because they are necessary to provide an online service, maintain security or respond to an action taken by you.

Functionality cookies

Functionality cookies allow the website to remember choices you make and provide a more personal or convenient experience. For example, they may remember language or display preferences, the region selected for a service, or the stage reached in a process. If these cookies are disabled, certain preferences may need to be entered again and some optional features may be less convenient.

Performance and analytics cookies

Performance and analytics cookies help us understand how the website is used. Information may include pages visited, time spent on pages, links selected, general device information and whether a page or feature works as expected. This information is generally reviewed in aggregated or pseudonymous form to help improve content, navigation, reliability and the overall user experience. Analytics information may also help identify technical problems and unusual patterns of activity.

Advertising and marketing cookies

Where permitted and where relevant choices have been provided, advertising or marketing cookies may help measure campaigns, limit repeated advertisements or show content that is more relevant to your interests. These technologies may record information about visits to the website and interactions with online content. They may be operated by M99 Casino or by approved service providers. Marketing cookies are not required for you to browse the core website, and you may be able to refuse them through the cookie settings tool or your browser.

Security and fraud-prevention technologies

Cookies and related technologies may be used to help protect users, accounts and services. They can assist with recognising trusted sessions, detecting automated or abusive activity, investigating suspicious behaviour and maintaining the integrity of games, account functions and transactions. Disabling technologies that are necessary for security may prevent access to some services or require additional verification.

3. Your choices and cookie controls

When you first visit the website, you may be shown a cookie notice or preference tool. Where applicable, this tool allows you to accept optional cookies, refuse optional cookies or choose between categories. Your selections may be saved in a cookie or similar technology so that the preference tool does not appear every time you visit. You can usually change your choices by returning to the available cookie settings link or tool.

You can also control cookies through your web browser. Most browsers allow you to view stored cookies, delete existing cookies, block all cookies or block cookies from particular websites. Browser controls differ between providers and devices, so you should refer to the browser's help information for instructions. You may need to repeat your choices on different browsers, devices or after deleting browsing data.

If you disable or delete cookies, the website may not work as intended. You may be unable to use certain account or gaming functions, saved preferences may be lost, pages may load differently, and security checks may be triggered more often. Blocking optional cookies should not normally prevent access to basic website content, but the effect can depend on the type of cookie and the service involved.

Review the cookie choices shown in the website's consent or preference tool.
Select the categories you are comfortable accepting, where category controls are available.
Use your browser settings if you want to remove or block cookies stored on your device.
Review your choices periodically, particularly after changing devices, browsers or privacy settings.

Some third-party services may provide their own opt-out or privacy controls. M99 Casino does not control the settings, policies or availability of external services. If you interact with a third-party website, application or advertisement, that provider's own terms and privacy information may apply.

4. Information, retention and updates

Information collected through cookies may be used with other information for the purposes described in the Privacy Policy. This may include information about your device, browser, approximate location, website activity, account activity and interactions with content. Where information is associated with an account, it may be processed in accordance with applicable privacy requirements and the purposes explained when the information is collected.

Cookies may be session cookies or persistent cookies. Session cookies normally expire when you close your browser or end a session. Persistent cookies remain on your device for a period of time or until they are deleted. The length of time a cookie remains available depends on its purpose, the service involved and the settings applied. M99 Casino may retain related information for as long as reasonably necessary for operational, security, legal, compliance, dispute-resolution or record-keeping purposes.

The website may contain links to websites, services or content operated by third parties. Those third parties may use their own cookies and similar technologies. This Cookies Policy does not apply to third-party websites or services, and M99 Casino is not responsible for their cookie practices. You should review the relevant third party's privacy and cookie information before using those services.

M99 Casino may update this Cookies Policy from time to time to reflect changes to the website, technology, legal requirements or business practices. The updated version will be made available on the website and will apply from the date stated or, if no date is stated, from publication. You should check this page periodically to remain informed about how cookies are used.

Questions and privacy requests

If you have questions about this Cookies Policy, your cookie choices or the handling of personal information, please use the contact or support options made available through the M99 Casino website. When making a privacy request, you may be asked to provide enough information to verify your identity and understand the request. Any request will be handled in accordance with applicable Australian privacy requirements, the Privacy Policy and any relevant legal or regulatory obligations.

This policy is intended to provide general information about cookies used in connection with the website. It does not change the Terms and Conditions, game rules, responsible gambling information or any other terms that apply to your use of M99 Casino services.